Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- Items can be returned within 14 days of the delivery date.
- Items must be unused, unworn, and in their original packaging.
- To initiate a return, please contact us at WhatsApp with your order number.
Exchanges
- We accept exchanges within 14 days of the delivery date.
- Items must be in their original condition.
- If you'd like to exchange an item for a different size or color, please reach out to us.
Non-Returnable Items
- Sale or discounted items
- Gift cards
- Personalized or custom-made items
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Contact Us
If you have any questions about our returns and exchanges policy, please don't hesitate to contact us.